Privacy Policy

East View Roofing Ltd, 160 West View Road, Hartlepool ("we", "us") is the data controller for personal information collected through this website. Contact: eastviewroofing@outlook.com, 07960 664142.

When you fill in our quote form we collect your name, phone number, email address, postcode, the service you're interested in and any message you send. We also receive information you give us by phone or email.

We use your details only to respond to your enquiry, arrange an inspection, provide a quote and carry out any work you ask us to do. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in running our business.

We don't sell your information. Form submissions are stored in the customer management software we use to handle enquiries. We may share details with service providers who help us run the business, only as needed and under suitable protections, or where required by law.

We keep enquiry details for as long as needed to deal with your enquiry and any resulting work, and to meet legal, tax and guarantee obligations. After that it is deleted.

We use essential cookies, plus live-chat cookies only if you accept them. See our Cookie Policy at /cookie-policy for details.

Under UK data protection law you can ask to access, correct or delete your personal information, object to or restrict how we use it, and ask for a copy to take elsewhere. Contact us using the details above. You can also complain to the Information Commissioner's Office (ico.org.uk).

We may update this policy from time to time. The latest version will always be on this page.